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Working with landowners

Photo by Kyle Marquardt

As an energy infrastructure company with operations in three countries, we’re proud of the relationships we've built with close to 100,000 landowners across our pipeline and asset network.

How we engage with landowners

Building and managing relationships with landowners across North America is critical to our success. That's why we've developed a set of principles to ensure our interactions with landowners are conducted in a positive and consistent manner.

Our guiding principles are aligned with TC Energy’s commitment statement and rooted in our core values of safety, responsibility, collaboration, innovation and integrity.

Learn more in our latest Report on Sustainability


In all interactions with landowners we are committed to being:

Case StudyCase study: Our guiding principles in action

As an energy infrastructure company with operations in three countries, we’re proud of the relationships we’ve built with landowners. We are guests on our landowners’ property, so they should expect to be treated in a way that lives up to our guiding principles of landowner engagement.

Put into service in 2018, the Sundre Crossover pipeline project connected natural gas supplies from Mountain View County, Alberta to the U.S. Pacific Northwest and California. The project generated more than $4 million in economic benefits to the town of Sundre and surrounding areas.

The project also established relationships with several new landowners, including Sandy Rock and her family.  Hear what Sandy had to say about her experience working with TC Energy and how our people lived up to the guiding principles we use with all our landowners.



Being a good neighbour means being a safe neighbour, which is why safety considerations factor into everything we do. We strive for a zero-incident workplace and maintain a top safety record across our operations.

If you live or work near one of our pipelines or facilities, please download one of our booklets on our safety policies and procedures in the safety section of our website.


Do you live or work near a TC Energy pipeline or facility?

Before you dig or cross, visit the Click Before You Dig website.

Please contact us for any additional questions or concerns you may have, or call the landowner helpline in your country:


United States:

United States – Columbia Pipeline Group (CPG):

1-304-357-3625 (Main hotline)

1-888-499-3450 (Project hotline)



Pipelines and facilities located near you

With 93,300 kilometres (57,900 miles) of pipelines, you can find our facilities in hundreds of communities throughout North America. View our map for more information.

Remember that if you’re planning to dig or cross, visit the Click Before You Dig website.


Frequently Asked Questions